Darlene Hirsch

Chief Compliance Officer


  • Lead Investigator for the Upstate New York Better Business Bureau


Oversight and Responsibilities:

  • Leading investigations and implementation of follow-up and corrective action
  • Primary liaison with local, state and federal law enforcement


“Compliance isn’t just about technicalities – it’s about doing the right thing.  Our commitment to compliance springs from our shared commitment to a high ethical standard.  The development, implementation, maintenance and enforcement of policies and procedures that reflect that commitment are my primary focus.”